On Monday October 5th, the Customer Service & Community Outreach Team within Hamilton Water will be launching a city-wide survey regarding Fats, Oil and Grease (FOG).
The purpose of the survey is to gather data regarding general knowledge on the topic and to then use that information moving forward with the future campaign.
Survey questions ask residents to check boxes next to items which they frequently rinse down the sink, as well as to indicate their understanding of the immediate and long-term risks of rinsing fats, oils and grease down the sink.
By generating a baseline understanding of resident behaviour and familiarity, the survey will allow us to better structure marketing and engagement activities over the course of the campaign.
The survey includes 6 questions and can be completed online and over the phone between October 5th – November 1st, 2020.
To take the survey you can call 905-546-2489 Monday-Friday, 8:30 am – 4:30 pm OR do online at