Councillor Johnson has been made aware of some problems with respect to the Mount Hope transcab service. The long delays for residents waiting for a transcab are unacceptable especially in this cold weather. Also ice build up was creating unsafe conditions for those waiting for cab or bus.
Brenda has talked with staff and a plan is in place so the issues will be resolved. The Taxi company has been notified that they need to improve the level of service for transcab requests. Staff will also increase the level of maintenance service at the transcab waiting areas.