The City of Hamilton is currently in negotiations with Canadian Union of Public Employees (CUPE) Local 5167. This union represents many City workers. The following services would be affected by a potential labour disruption. Residents and businesses with questions about service impacts and facility closures can contact the City by calling 905-546-CITY (2489) or checking online at

Quick Summary of Services Not Affected:
* Garbage Collection in Ward 11 will not be affected, buy you may experience some delays.
* Police, Fire and Ambulance services will not be affected by a labour disruption.
* Emergency services involving roads, fallen trees, water mains, sewer systems, traffic signals, public health and safety issues will be provided.
* Libraries will be OPEN
* Glanbrook Animal Control will be operating as usual 905-692-0114
* By-laws that impact immediate public health and safety will be enforced, details below.
* HSR and DARTS transit service will not be affected by the labour disruption
* Drop boxes will be at the Glanbrook & Stoney Creek Municipal Offices for payments.
For more complete and detailed information, please see below:

Waste Collection
Curbside collection of recyclables (blue box program) will continue across all areas of Hamilton.

Curbside collection of garbage, green cart or yard waste will continue in the areas of Stoney Creek, Hamilton Mountain, Ancaster south of the 403 and Glanbrook on regular scheduled pick-up days. It is anticipated that some delays in service may occur.

Curbside collection of garbage, green cart or yard waste will not take place in the lower portion of the City of Hamilton, as well as in Dundas, Flamborough and in Ancaster north of Highway 403. For these areas, Temporary Garbage Depots will be established in addition to the three City Community Recycling Centres where residents can drop off garbage. Please note: Locations of temporary depot sites will be made available in the event of a labour disruption.

Large item (bulk) pick up will not take place in any area of the City.

The one container limit will not be enforced in any area of the City.

Emergency Response
Police, Fire, and Ambulance services will not be affected by a labour disruption.

Disease outbreak response and disease surveillance, emergency health hazards response, and heat alerts will continue.

For emergencies involving roads, fallen trees, water mains, sewer systems, traffic signals, public health and safety issues, call 905-546-CITY (2489).

By-laws that impact immediate public health and safety will be enforced, such as:
• Buildings open to trespass;
• Vital services for people renting homes and/or apartments (e.g. utility shut off; fuel oil, electricity (hydro) and/or gas); and
• Residential Care Facilities for vulnerable persons

Inspection and enforcement for any unsafe building conditions and inspections and enforcement of swimming pool enclosures will continue.

Parks & Recreation

Parks will be closed for recreational use. This does not apply to those groups and individuals who have made prior arrangements for special events. Note that park maintenance and services will not be provided.

Current outdoor sports field permits will be suspended and no new permits will be issued. All recreation programming including summer camps, classes, drop-in programs and City of Hamilton programming in area schools will be cancelled.

All City of Hamilton recreation centres, arenas, seniors centres, golf courses, pools and splash pads will be closed.

Unless reported as unsafe, Public Health inspections of public pools not operated by the City will be suspended. Monitoring of water quality at beaches will be cancelled. Swim at your own risk.

City Hall & Municipal Service Centres
The regular meeting schedule of Council and Committee may be subject to change. Please visit for schedule changes and updates.

Meetings of the Licensing Tribunal and Property Standards will continue at alternate locations to be determined. Please consult the Council/Committee calendar available at for dates and times.

Public access to City Hall will be restricted to the first and second floors only, Monday to Friday, 8am to 4:30pm with exceptions made for visitors who confirm appointments directly with staff. Visitors should park on the lower level parking lot. The public may have to cross picket lines to enter any City-owned facilities or buildings.

All Public Information Centres (public meetings) will be cancelled unless otherwise noted.

The City Hall Citizen Service Centre and the five Municipal Service Centres will be closed, however the drop boxes will be available for making payments to the City of Hamilton by cheque only:
o Hamilton City Hall, 71 Main Street West
o Ancaster: 300 Wilson Street East
o Dundas: 60 Main St.
o Flamborough: 163 Dundas St. East
o Glanbrook: 4280 Binbrook Rd.
o Stoney Creek: 777 Hwy. 8

Marriage licenses and commissioning of affidavits may be obtained from Municipal Offices in surrounding municipalities – please call them for guidelines, fees and operating hours.

Alphabetical Listing of Services

Accounts Receivable Payments (General)
Payments of City of Hamilton invoices issued by the Accounts Receivable Section of the Corporate Services Department may be made as follows:
o Mail an envelope with your cheque and AR remittance stub enclosed to:
City of Hamilton
Standard Life Building
120 King St W., Suite 900
Hamilton ON L8P 4V2
Attention: Accounts Receivable
o Deliver an envelope addressed to the City of Hamilton – Accounts Receivable Section with your cheque and AR remittance stub enclosed to one of the drop boxes located City Hall Citizen Service Centre and the 5 Municipal Service Centres (see locations listed above)
o Deliver an envelope with your cheque and AR remittance stub enclosed to any RBC Royal Bank Branch in the City of Hamilton. The envelope must be addressed to:
RBC Lloyd D Jackson Square Branch,
Hamilton ON,
Transit #01822
(for pick up by City of Hamilton)

Alcohol Drugs & Gambling Services
Crisis consultations by phone and intake will continue, however, support groups will be suspended. Clients will be referred to other services in the community.

Animal Services
Hamilton Animal Services will maintain emergency services. (e.g. vicious dogs, animal or person(s) at risk, recovery and disposal etc.), however, pet licenses will not be issued or renewed.

The Animal Shelter (located at 247 Dartnall Road) will be open between 12:30pm and 3:30pm, Monday to Saturday, closed Sunday. Emergency calls can be made to the regular number at 905-574-3433.

Business Services
• Business licenses and lottery licenses will not be issued or renewed.
• No new building permit applications will be received, processed or issued.
• No planning applications, applications for amendments to the Official Plan or Zoning By-laws, Committee of Adjustment or Heritage Permit applications will be accepted or processed.
• Small Business Enterprise Centre services will not be available.
• Business development activities will be on hold.
• Grading and drainage approvals will not be granted.
• No new site servicing submissions will be received, processed or issued.
• Sewer and water permits related to new developments will not be issued.
• Film permits will not be processed.

Child and Adolescent Services
No service will be provided. Crisis or emergency cases should contact their family physician, emergency room, or COAST – the Crisis Outreach and Support Team, Child and Youth Crisis Line at 905-972-8338. If you are not an active client but are seeking service for your child or youth, please call Contact Hamilton at 905-570-8888.

Child Care Fee Subsidy
Fee subsidies will continue to be paid for families who are currently receiving Child Care Fee Subsidy. New subsidy requests will be accepted for high risk / vulnerable / special needs children who meet the established criteria. All other new clients requesting fee subsidies may apply after the labour dispute has been resolved.

CityHousing Hamilton
CityHousing Hamilton’s main office located at 181 Main St. W. will be open Monday to Friday from 9:00am to 12:00pm. The office located at 360 King St. E. will be open Tuesday and Thursday from 9:00am to 12:00pm to serve residents of First Place. The office located at 2255 Barton St. E. will be closed.

Residents can continue making their rent payments through the Pre-Authorized Payment Plan, telephone or internet banking, at their bank, at any Royal Bank branch or in person at 181 Main St. W.

Only emergency maintenance or repairs will be completed. Residents with urgent issues are asked to call 905-523-8496.

Community Health Bus & Dental Clinics
The Community Health Bus will not be operating. The Dental Clinic at 1447 Upper Ottawa Street will only screen urgent cases and will refer to private dental care if eligible through the CINOT program and Ontario Works.

Environmental Health Hazards
Standing water and pest investigations (such as bed bugs, mould, odors, and rodents) will be suspended.

Food Safety
Routine inspections of restaurants and other food premises and food handler training will be suspended. Urgent issues such as investigations of food borne illness or health hazards, and food recalls will continue.

Gage Park Tropical Garden & Greenhouse
These facilities will be closed.

Hamilton Farmers Market
The Hamilton Farmers Market will be operating during its regularly scheduled hours.

Hamilton Public Library
Hamilton Public Library will continue operations. Please check for updates on library service and impacts at specific locations.

HSR and DARTS transit service will not be affected by the labour disruption.

Museums & Heritage Facilities
The City of Hamilton’s museums and heritage facilities will be closed and any pre-booked visit or rental will not be available. Rescheduling or refunds will be processed after normal service resumes.

Ontario Works
Ontario Works monthly assistance cheques will continue to be issued. Cheques will be mailed or direct deposited the last three business days of the month. All appointments are cancelled. Please call 905-546-4800 for emergencies and new applications.

Parking Permits & Tickets
The Hamilton Municipal Parking System Offices at 80 Main Street West will be closed. Permits will not be issued. Tickets can be paid via:
• Online at;
• Mailed to 4280 Binbrook Rd, Glanbrook, ON, L0R 1C0; or
• Dropped off in-person to one of the payment drop boxes at City Hall, 80 Main St. West, or one of the municipal service centres.

Prenatal Classes
The current sessions of pre-natal classes will continue, however, no registrations will be processed for new sessions.

Property Tax Payments
Payments may be made at most financial institutions or by mail to:
The Corporation of the City of Hamilton
c/o Tax Division
71 Main Street West,
P.O. Box 2040, STN LCD1
Hamilton, ON, L8N 0A3

Payments by cheque may also be inserted in the drop boxes as noted above under City Hall and Municipal Service Centres.

Smoking Cessation Clinic & Tobacco Information
Smoking cessation counseling will continue but no registrations will be processed for new appointments. The Tobacco Hotline will continue to operate and log complaints; however, tobacco enforcement inspections will be suspended.

Traffic Violations
Payments will not be accepted in person at the Provincial Offences Administration Office located at the John Sopinka Courthouse, but can be submitted in the drop box in Suite 408 of the courthouse. Online payments can be made at: or to Payments are also accepted at all Provincial Offences Administration offices across Ontario. Some local sites are:
• Brantford, 102 Wellington Square
• Burlington, 2051 Plains Road E.
• Cayuga, 45 Munsee St. N.
• Cambridge, 77 Queen St. N.
• Niagara Falls: 4635 Queen St.

In the event of any critical situations such as municipal drinking water complaints, basement flooding or broken water mains, please call 905-546-CITY. Response to adverse drinking water reports will continue. The City of Hamilton environmental laboratory will continue to monitor the drinking water systems however it will not be open to the public for analytical services. Routine inspections of small drinking water systems carried out by Public Health Inspectors will be suspended.

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