Binbrook residents may have seen a notice from the Binbrook Canada Post Office regarding a delay in service due to a situation related to COVID-19. They have advised that mail and parcels will not be delivered by the facility and regular mail services will resume as soon as possible pending the direction of public health officials.

For those concerned about any possible exposure, please know that during case investigations, Public health performs a risk assessment of all exposures and will reach anyone identified as a contact. Unless advised by Public Health there is no need for you to self-isolate. You can find more information at www.hamilton.ca/coronavirus.

Note that COVID-19 is spread mainly from person-to-person via respiratory droplets when an infected person coughs or sneezes. Symptoms include a fever, cough, and shortness of breath, and may include headache, tiredness, chills, body aches, and diarrhea. Symptoms can take up to 14 days to appear. Most cases of COVID-19 will have mild illness, not require hospitalization and recover on their own.

If you are concerned that you have been exposed or feel a need to be assessed use the Ministry of Health’s self-assessment tool and if you meet the criteria to be tested, contact your health care provider, Telehealth at 1-866-797-0000 or Public Health at 905-974-9848.

If you don’t meet the criteria, please stay home, stay hydrated, rest and monitor your symptoms. If your symptoms worsen, contact your health care provider

Read More

Yesterday afternoon Mayor Fred Eisenberger joined Dr. Elizabeth Richardson, Medical Officer of Health, and the City’s Emergency Operation Centre (EOC) Director, Paul Johnson, to update media and the community on the City’s response to COVID-19.

As of noon yesterday, there are 127 confirmed cases and two deaths from COVID-19 in Hamilton. More details about cases are available on the City’s website including demographics, risk factors, exposure, etc.

The public is reminded to stay home as much as possible. If you must go out, please practice physical distancing and maintain 2m or 6ft between yourself and others at all times.

Supports from other levels of government
Last week, the province announced its $200 million Social Services Relief Fund in response to the ongoing COVID-19 crisis, a shared initiative between the Ministry of Municipal Affairs and Housing and the Ministry of Children, Community and Social Services. It will help protect the health and safety of the province’s most vulnerable people, through assistance to individuals and front line agencies. The funding will help address local housing and food security needs as a result of COVID-19. The City of Hamilton will be receiving $6.8M in fiscal year 2020-2021. The City’s priorities are access to food and the shelter system.

Reminder: Ongoing Municipal closures/cancellations to May 25, 2020
The public is reminded that the City is suspending all City-run programming and extending the closure of all City administration facilities, playgrounds, sports fields, City golf courses, dog parks, skate parks, the Bayfront Park boat launch, waterfall locations, several parking lots in high traffic areas in the city, and the escarpment stairs until May 25, 2020. In the interest of public health and safety, the public is reminded NOT to use any closed areas or remove any City closure equipment at any time. The City thanks the community for their cooperation.

The City remains prepared to respond to emergencies. Emergency response by Hamilton Police, the Hamilton Fire Department, and the Hamilton Paramedic Service is not impacted.

The public can still conduct some business with the City online during this time: https://www.hamilton.ca/coronavirus/online-city-services.

We will continue to monitor federal and provincial orders between now and May 25. Residents are encouraged to monitor the City’s website and social media channels for ongoing updates.

Gatherings enforcement
The City’s Municipal Law Enforcement (MLE) division and the Hamilton Police Service continue to monitor for compliance of the provincial emergency order issued last weekend under the Emergency Management and Civil Protection Act prohibiting organized public events and social gatherings of more than five (5) people. The MLE will use a progressive enforcement approach if they do not obtain compliance or there is a repeated offence, and charges may be laid. Fines of up to $750 per individual may be applied, while corporations could face fines up to $500,000.
To report concerns about adherence to the provincial order:
o Concern about a local business or public gatherings of 5+ people, without physical distancing: 905-546-2489 (546-CITY)
o Business not following proper hygiene: 905-974-9848
o Inquiring if a business is essential: 1-888-444-3659
o Price-gouging reporting: 1-800-889-9768

Personal Protective Equipment (PPE) donations
The City is accepting donations of personal protective equipment (PPE) to provide much-needed resources for the city-wide response to COVID-19. The equipment will be provided to frontline workers, emergency responders and other healthcare professionals. The City is accepting surgical masks, N95 masks, impervious gowns, gloves, face shields, swabs and sanitizer. Requesting these items from local healthcare providers, pest control, hospitality providers, nail salons and construction companies. Homemade equipment will not be accepted. To donate, please email ppe@hamilton.ca or call 905-546-2424 ext. 2257 and make an appointment for drop-off at a location in downtown Hamilton.

Public Transit (HSR)
See today’s media release for important updates that impact service starting Friday, April 3, 2020: https://www.hamilton.ca/government-information/news-centre/news-releases/covid-19-hsr-service-update

Additional Resources
• For regular City of Hamilton COVID-19 updates, please visit www.hamilton.ca/coronavirus and www.hamilton.ca/covidclosures
• Visit www.ontario.ca/coronavirus to learn more about how the province continues to protect Ontarians from COVID-19
• Public Health Services’ COVID-19 Hotline: 905-974-9848 or phscovid19@hamilton.ca

Read More

Yesterday afternoon Mayor Fred Eisenberger joined Dr. Elizabeth Richardson, Medical Officer of Health, and the City’s Emergency Operation Centre (EOC) Director, Paul Johnson, to update media and the community on the City’s response to COVID-19.

As of noon yesterday, there are 101 confirmed cases and one death from COVID-19 in Hamilton. More details about cases are available on the City’s website including demographics, risk factors, exposure, etc.

Timeline for Municipal closures/cancellations – May 25, 2020:
The City has decided to suspend all City-run programming and extend the closure of all City facilities, parks, playgrounds, sports fields and City administration facilities until May 25, 2020. The City remains prepared to respond to emergencies. Emergency response by Hamilton Police, Hamilton Fire Department, and Hamilton Paramedic Services is not impacted. The public can still conduct some online business with the City during this time. We will continue to monitor federal and provincial orders between now and May 25. Residents are encouraged to monitor the City’s website and social media channels for ongoing updates.

Additional closures of municipal areas:
Following provincial direction issued on March 30, the City has immediately implemented some additional closures of dog parks, skate parks, the Bayfront Park boat launch and several parking lots in high traffic areas in Hamilton. As well, while the escarpment stairs and trails in Hamilton remain open, residents are advised these are for essential use, or “walkthrough access” only. If using these spaces, Hamilton Public Health strongly recommends keeping 2m or 6ft between yourself and others at all times.

Personal Protective Equipment (PPE) donations:
The City is now accepting donations of personal protective equipment (PPE) to provide much-needed resources for the city-wide response to COVID-19. The equipment will be provided to frontline workers, emergency responders and other healthcare professionals.
The types of equipment that will be accepted include:
• Surgical masks
• N95 masks
• Impervious gowns
• Gloves
• Face shields
• Swabs
• Hand sanitizer
The City is requesting these items from local healthcare providers, pest control, hospitality providers, nail salons and construction companies. Homemade equipment will not be accepted. To donate, please email ppe@hamilton.ca or call 905-546-2424 ext. 2257 and make an appointment for drop-off at a location in downtown Hamilton.

Self-isolation for those over 70 years of age:
Ontario’s Chief Medical Officer of Health announced yesterday that he strongly urges those over the age of 70 or those with compromised immune systems or underlying medical conditions to stay at home. This means only leaving home or seeing other people for essential reasons, seeking services over the phone or internet and asking for help from friends, family or neighbours with essential errands.

Gatherings enforcement
On the weekend, the province took additional action to further stop the spread of COVID-19. Based on the advice of Ontario’s Chief Medical Officer of Health, the Ontario government issued a new emergency order under the Emergency Management and Civil Protection Act to prohibit organized public events and social gatherings of more than five (5) people, effective immediately. It does not apply to households of more than five and child care centres supporting frontline health care workers and first responders. Funerals are permitted to proceed with up to 10 people at one time.

The role of the MLE and the Police will be to focus in on compliance. They will be encouraging everyone to follow the Provincial Orders relative to essential services including not having people gathering in groups larger than five (5) as now directed by order under the provincial Emergency Measures Civil Protection Act. The MLE will use a progressive enforcement approach if they do not obtain compliance or there is a repeated offence, and charges may be laid. Fines of up to $750 per individual may be applied, while corporations could face fines up to $500,000.

To report concerns around adherence to the provincial order:
o If you have a concern about a local business or public gatherings of 5+ people, without physical distancing: 905-546-2489 (546-CITY)
o Business not following proper hygiene: 905-974-9848
o Inquiring if a business is essential: 1-888-444-3659
o Price-gouging reporting: 1-800-889-9768

Public Transit:
The City is asking the public to please take public transit for essential trips ONLY. In the interest of the health and safety of our operators and customers, customers should only be taking public transit because they need to get to work or a medical appointment. The public is asked to please NOT take transit if they do not absolutely need to and are not making an essential trip.

HSR is experiencing higher than normal call volumes on its customer service and ATS customer service lines. If you do not get through to a representative right away, please leave a detailed message and your call will be returned as quickly as possible.

HSR is currently reviewing their physical distancing procedures and will provide an update on that as soon as possible.

Additional Resources:
• For regular City of Hamilton COVID-19 updates, please visit www.hamilton.ca/coronavirus and www.hamilton.ca/covidclosures
• Visit www.ontario.ca/coronavirus to learn more about how the province continues to protect Ontarians from COVID-19
• Public Health Services’ COVID-19 Hotline: 905-974-9848 or phscovid19@hamilton.ca

Read More

Yesterday afternoon Mayor Fred Eisenberger joined Dr. Elizabeth Richardson, Medical Officer of Health, and the City’s Emergency Operation Centre (EOC) Director, Paul Johnson, to update media and the community on the City’s response to COVID-19.

As of noon yesterday, there are 91 confirmed cases and one death from COVID-19 in Hamilton.

Provincial and Federal government supports:
The federal government announced it is providing $7.5M in funding to Kids Help Phone to support counselling services to children and youth. As a result of school closures and reduced access to community resources, Kids Help Phone is experiencing increased demand for its 24/7 confidential online, telephone, and text counselling services across Canada. Kids Help Phone is available 24/7 at 1-800-668-6868, text CONNECT to 686868 or https://kidshelpphone.ca/.

The federal government is also contributing $9M through the New Horizons for Seniors Program at United Way Canada for local organizations to support practical services to Canadian seniors. These services could include the delivery of groceries, medications, or other needed items, or personal outreach to assess individuals’ needs and connect them to community supports.

The Ontario government announced today it is putting $10M toward increasing subsidized deliveries of meals, medicines and other necessities to seniors and is working with grocers and pharmacists to prioritize seniors’ delivery orders and establish senior-only shopping hours.

Provincial Order: enforcement re gatherings:
On Saturday March 28, the province took additional action to further stop the spread of COVID-19. Based on the advice of Ontario’s Chief Medical Officer of Health, the Ontario government issued a new emergency order under the Emergency Management and Civil Protection Act to prohibit organized public events and social gatherings of more than five (5) people, effective immediately. It does not apply to households of more than five and child care centres supporting frontline health care workers and first responders. Funerals are permitted to proceed with up to 10 people at one time.

The role of the MLE and the Police will be to focus in on compliance. They will be encouraging everyone to follow the Provincial Orders relative to essential services including not having people gathering in groups larger than five (5) as now directed by order under the provincial Emergency Measures Civil Protection Act. The MLE will use a progressive enforcement approach if they do not obtain compliance or there is a repeated offence, and charges may be laid. Fines of up to $750 per individual may be applied, while corporations could face fines up to $500,000.

To report concerns around adherence to the provincial order:
o If you have a concern about a local business or public gatherings of 5+ people, without physical distancing: 905-546-2489 (546-CITY)
o Business not following proper hygiene: 905-974-9848
o Inquiring if a business is essential: 1-888-444-3659
o Price-gouging reporting: 1-800-889-9768

Emergency child care for essential frontline workers:
Eligible essential frontline workers have started to access emergency child care offered to them free of charge as a result of the City’s coordination with some local licensed home child care providers and funding from the province. Inquiries have been received from over 200 workers since late last week. The three agencies offering the child care are Today’s Family, Wee Watch Golfwood and Wee Watch Galbraith. All agencies have providers who will provide child care in their homes to accommodate 12 hour shifts for children of staff aged 12 months to 12 years of age.

Personal Protective Equipment (PPE) donations:
The City will be looking for donations of PPE. For more information, contact 905-546-2424 ext. 2257 or ppe@hamilton.ca. More information to come on this in the next few days.

Standing Committees, General Issues Committee and Council meetings:
All Committee and City Council meetings are cancelled through the week of April 6, however a virtual City Council meeting is being scheduled for Wednesday, April 8. During this Council meeting, we will be using Committee of the Whole to present reports to Council. Details and agenda to come.

Virtual Town Hall – Wed April 1 at 7 P.M:
Another virtual Town Hall will be held this week on Wednesday at 7 P.M. in collaboration with Cable 14. It will also be aired live on CHML. Residents can submit their questions by tagging @CityofHamilton on Twitter or submitting questions via the City’s website web form at www.hamilton.ca/askcovidquestions.

Additional Resources
• For regular City of Hamilton COVID-19 updates, please visit www.hamilton.ca/coronavirus and www.hamilton.ca/covidclosures
• Visit www.ontario.ca/coronavirus to learn more about how the province continues to protect Ontarians from COVID-19
• Public Health Services’ COVID-19 Hotline: 905-974-9848 or phscovid19@hamilton.ca

Read More

HAMILTON, ON – Yesterday afternoon, Mayor Fred Eisenberger joined Dr. Bart Harvey, Associate Medical Officer of Health, and the City’s Emergency Operation Centre (EOC) Director, Paul Johnson, to update media and the community on the City’s response to COVID-19.

As of noon yesterday, there are 43 confirmed cases and 1 death from COVID-19 in Hamilton.

Support from other levels of government:

The City continues to monitor financial supports for residents put forward by the provincial and federal governments. To assist with local understanding of the information, staff are reviewing and compiling the information and the City will be sharing it on its website in the coming days.

Parking enforcement:
The City is not currently enforcing payment at parking meters or in the City’s surface parking lots, however, parking offences will still be enforced in circumstances where a significant traffic safety and/or community concern exists. This includes No Stopping and No Parking Offences. Officers will also continue to enforce parking regulations at highly visited public sites. The City is asking the public to please be respectful of our parking enforcement staff who are working hard to keep the community safe.

City golf courses:
City golf courses, Chedoke Civic Golf Course and King’s Forest Golf Course, and their respective parking lots, are closed to the public. However, the City will continue to undertake the necessary general maintenance of the courses with the hope that we may be able to open them later this season.

Pedestrian crossing signals:
Starting today, some pedestrian signals in Hamilton will be reprogrammed so pedestrians do not need to touch them to activate the crosswalk lights. The reprogrammed signals will be in high priority/high pedestrian areas, such as near local hospitals, urgent care centres and COVID-19 assessment centres. While the reprogramming will ensure the pedestrian lights come on automatically, the enhanced accessible audible crossing will still need to be activated manually by those users who require it. Regular audible guidance will continue as usual. Other signals that require pedestrians to touch them in order to activate (pedestrian crossovers and independent pedestrian signals) will still need to be manually activated.

Recreation programming:
We continue to monitor provincial announcements related to the current closure of Ontario schools, which has a connection to our delivery of recreation programming and other activities. At this time, we have decided that we are delaying the start of spring recreation programming by at least two weeks in order to continue to monitor the provincial direction on school closures and ensure that we have time to plan accordingly for the restart of recreation programs and services.

Earth Hour this weekend:
With our focus on responding to the COVID-19 emergency, the City will not be promoting this initiative this year, but we welcome the public to still acknowledge it in their own way.

Read More

Open air burn permits can still be purchased while service centres are closed.

1. Print & complete the burn permit application: Open Air Burn Permit Application.
2. mail the completed form and a cheque for $25 to..

Hamilton Fire Department – Fire Prevention
55 King William Street, Hamilton ON
L8R 1A2

Once received, staff will process the request and mail you your burn permit.

Read More

HAMILTON – Yesterday Mayor Fred Eisenberger joined Dr. Bart Harvey, Associate Medical Officer of Health, and the City’s Emergency Operation Centre (EOC) Director, Paul Johnson, to update media and the community on the City’s response to COVID-19.

As of noon yesterday, there are 35 confirmed cases and one death from COVID-19 in Hamilton.

Mandatory closure of all non-essential workplaces
Following the announcement from the Province of Ontario late yesterday, the City of Hamilton will be suspending non-essential services effective today. The City is currently compiling a list of all services that will be impacted by this announcement. These decisions were made to ensure the continued health and safety of the community and in keeping with direction from the Province.

The full list of all essential and non-essential city work will be available on the City’s website soon. However, residents can be assured that all essential services such as the following, will continue:

• Emergency response by Hamilton Police, Hamilton Fire Department, Hamilton Paramedic services will continue.

• HSR service will continue to operate but on a Saturday level of service from Monday to Friday, across most routes. Essential Travel Only.

• Hamilton Water operations continue, including drinking water, wastewater collection and treatment, and stormwater management.

• Garbage, recycling and organics collection continues.

• Shelters, respites, and drop-in centres continue to operate with measures already established

• Road, sidewalk, and bikeway operations and maintenance, including snow removal, continues

• Major construction project delivery (Woodward Avenue Wastewater Treatment Plant Upgrades, Waterfront Development Capital project, etc.)

Emergency child care for essential frontline workers
The City of Hamilton has partnered with our three licensed home child care agencies to offer emergency licensed home child care to health care and other essential frontline workers during the pandemic, free of charge. Eligible workers include those working in health care, police, fire, paramedics, Public Health, long-term care, HSR and correctional officers.

The three agencies are Todays Family, Wee Watch Golfwood, and Wee Watch Galbraith. All agencies have providers who will provide child care in their homes to accommodate 12 hour shifts for children of staff aged 12 months to 12 years of age.

All three agencies are required to have pandemic plans in place and are working closely with Public Health to mitigate possible exposure to COVID-19. These agencies have implemented the following strategies;

• Children and staff who are ill with fever and/or infectious respiratory symptoms are required to stay home

• The consistent practice of good respiratory etiquette and hand hygiene

• Enhanced environmental cleaning of the facility

• Families who have recently traveled out of province are required to stay home from child care for 14 days to ensure they are not ill

Spaces are limited and the enrollment process is streamlined to ease access for these essential workers. Eligible families are to identify themselves as essential health care or frontline staff when they contact the agencies. For more information on how to access this service please contact:

• Todays Family 905-574-9344 ext. 112 or www.todaysfamily.ca
• Wee Watch Golfwood 905-574-5409 ext. 203 or Karenmitchell314@gmail.com
• Wee Watch Galbraith 905-561-0008 or wee_watch@hotmail.com

Escarpment stairs, dog parks and trails:
Residents are encouraged to stay home at this time. It is strongly recommended to avoid the use of the escarpment stairs for all non-essential travel. As well, if choosing to use dog parks and trails, residents are strongly encouraged to keep at least 2m or 6ft of physical distance between themselves and others. Physical distancing is important, even outdoors.

Albion Falls:
Beginning today, Albion Falls will be closed to visitors. Parking lots in the area will also be closed. Residents are requested not to congregate at Albion Falls.

Waste Impacts: Delays to collection
Yesterday, there were some delays to waste collection across several parts of Hamilton. Crews will be catching up on the collection delays over the coming week. All residents should continue to put their waste at the curb on their regular collection day. Any resident who did not have their waste collected on their regular collection day should leave it at the curb for one extra day. Many residents will be unaffected by the delays to waste collection.

Leaf and Yard waste suspended:
Beginning today, the City has suspend curbside pick up of leaf and yard waste until further notice. Residents are directed to either hold on to their leaf and yard waste, or take it to one of the Community Recycling Centres.

Development Approvals:
While our municipal facilities, including City Hall are closed to protect the health and safety of our staff and visitors, the Building Division remains open for business. There are many options to ensure we can continue to receive your building permit applications (for unoccupied areas only at this time) and requests for Zoning Verifications (regular service only) including mail/courier delivery or online.

Online building permit applications can be completed at www.hamilton.ca/eplans and Zoning Verifications at https://zoningverification.hamilton.ca/. Staff are also working to provide a drop box outside of City Hall at the rear of the building as well as investigating other innovative solutions to support our inspectors in the field. Residents should consider postponing non-essential renovations to a later date where possible. Under these unprecedented service delivery constraints, the Building Division will continue to maintain timeframes as much as possible for building permit applications, responding to information requests, building inspections, Zoning Verifications, etc.

Transit Update:
Customers are being reminded to only use transit if absolutely necessary for groceries, medical appointments or to go to work if you can’t work from home. If you’re experiencing symptoms of COVID-19 or going to an assessment centre for testing, please do not use public transit. Until further notice, the HSR is following a Saturday-level of service from Monday to Friday on most routes, with some exceptions. Weekend service remains the same. Visit www.Hamilton.ca/HSR for more information.

PRESTO:
In order to give customers more time to cancel their auto-renew, Metrolinx has delayed the billing cycles for these agreements until this Friday. PRESTO auto-renew customers have until March 27 to cancel their contract to avoid being charged for April monthly pass. To cancel your auto-renew, visit www.prestocard.ca or call the phone number on your PRESTO card.

DARTS:
DARTS has restricted service to essential trips only and has implemented a three-step screening process by their reservationists. Essential Trips include
• Going to work
• Going to the doctor or to other medical treatment
• Going to a lab for any medical testing
• Pick up prescribed medication
• Shop for groceries or any other necessities
• If the answer is no to all the above, they will not book the trip.
• If yes to any of the above, the reservationist will proceed to the following steps to determine if the trip can be booked.

DARTS vehicles are being treated with the same AEGIS Microbe Shield treatment as all HSR buses.

Parking:
Starting today, the City will be further modifying its parking services. The City will no longer be enforcing payment at parking meters or in the City’s surface parking lots. As a security measure, payment will still be required for vehicles parking in the Convention Centre Garage and the York Parkade.

Enforcement of some parking violations continues to be suspended, such as time limits on residential streets. However, parking offences will still be enforced in circumstances where a significant traffic safety and/or community concern exists. This includes No Stopping and No Parking Offences.

Importantly, officers will continue to enforce parking regulations at highly visited public sites, such as waterfalls.

Hamilton Conservation Authority
All Hamilton Conservation Authority areas are closed to the public, including membership pass holders, effective Wednesday March 25, 2020. No day use is permitted in HCA areas until further notice and those who enter will be trespassing. For updates and more information, please visit conservationhamilton.ca

Additional Resources
• For regular City of Hamilton COVID-19 updates, please visit www.hamilton.ca/coronavirus and www.hamilton.ca/covidclosures
• Visit www.ontario.ca/coronavirus to learn more about how the province continues to protect Ontarians from COVID-19
• Public Health Services’ COVID-19 Hotline 905-974-9848 or phscovid19@hamilton.ca

Read More

Hamilton Water is responding to a large watermain break on Homestead Dr, south of Airport Rd. Due to the severity of the watermain break, some of the residents and businesses in the area are experiencing low to no water pressure. During the duration of the excavation and repair of the watermain break there will be traffic restrictions on Homestead Dr.

Hamilton Water expects the watermain break will be repaired and the road will be fully open by 12:00 am on March 25, 2020

Read More

As of noon March 23, there are 32 confirmed cases of COVID-19 in Hamilton.

At the time of this media release, City staff are reviewing the Province of Ontario’s announcement from earlier today. More information related to essential and non-essential City services will be available tomorrow.

Some operational updates from the City are listed below.

HSR Updates
Essential Travel Only
As an additional measure to prevent the spread of COVID-19 in Hamilton, the City and HSR are asking that customers use HSR only if absolutely necessary to pick up essentials such as groceries, to attend medical appointments, or to go to work if they are not able to work from home. Customers experiencing symptoms of COVID-19 or who are going to an assessment centre for testing are asked to avoid public transit.

Customers are requested to practice physical distancing while riding the bus as much as possible. HSR is continuing to adjust schedules and is adding supplemental service on selected routes to help mitigate crowding and improve physical distancing.

Yesterday, HSR ridership was down by nearly 20,000 people from the same Sunday as last year.

Closure: Hunter St Go Station Ticket Counter
Tuesday March 24, 2020 HSR Customer Service Centre (36 Hunter St. E.) will be closed until at least April 6, 2020. Customers will be required to wait until further notice to purchase any HSR fare products, including tickets, passes, DARTS Books, Taxi Scrips, and renewals of Senior Annual Passes.

Senior Annual Pass holders do not need to renew their passes even though their current Pass may expire March 31, 2020. We want to assure you that you will not be denied service, and will have ample time to renew your pass once service is back to normal.

Suspension of Taxi Scrip Service
The Taxi Script program has been suspended until further notice. If you are a current Taxi Scrip or DARTS client, you may call 905-529-1717 to book an essential trip, using your Client ID number.

New applications for ATS/DARTS can be mailed to ATS, P.O. Box 340 Mount Hope, Ontario L0R 1W0.

Waste Collection Update
At the time of this media release, the City is continuing to work through issues with our waste collections service. Residents who had waste collection scheduled for today but did not get their waste collected, should put their waste out at the curb again tomorrow. We are continuing to review the provision of waste collections and will provide updates as we have them.
Leaf and Yard waste suspended beginning tomorrow
Beginning Tuesday, March 24, the City will suspend curbside pick up of leaf and yard waste until further notice. Residents are directed to either hold on to their leaf and yard waste, or take it to one of the Community Recycling Centres.

Keeping Collectors Healthy
The City of Hamilton waste collection crews are still out on the streets, picking up green bins, blue boxes and garbage. While crews have their own health and safety procedures in place, residents are asked to help protect them on the job:
• Place used tissues and napkins in the garbage, rather than the green bin.
• Please use liner bags (either paper or certified compostable plastic) in the green bin.
• Please ensure that all material placed in garbage bins is bagged, not kept loose.
• Please follow the advice of Public Health and keep a physical social distance of at least two metres from waste collection staff.
These steps will help protect the health of crews who handle thousands of bins, bags and boxes each week.

Playgrounds Update
Playground structures Closed

Beginning today, the City will be posting closure signs at all playground structures across Hamilton. Residents are advised that playground structures are closed until further notice. The City is strongly recommending that residents do not use City park equipment. Residents are welcome to enjoy park greenspaces in small groups while observing physical distancing practices, however, they should be aware that park equipment and play structures are not sanitized.

Parking Updates

In order to accommodate members of the community who may be self-isolating, working from home or caring for others, while balancing road safety, availability of parking and safe traffic circulation, the City is announcing the following updates to parking:

• 30 free minutes at all municipal car parks (except York Parkade and Convention Centre) and at all on-street meters in order to support drop-off, pick-up and take-out services.
• Until further notice, enforcement of the following parking regulations has been suspended:
o 12-hour time limit for parking on City streets.
o On-street signed time limit regulations such as 1, 2 and 3 hour time limits in residential areas.
o Time limit exemption permits for City Streets with posted time limits.
o Parking related fines for vehicles with expired Ontario License Plate Stickers.
o Commercial Vehicle Time Limit Regulation for vehicles that may need to remain on street during this time.
o The above parking offences may still be enforced in exceptional circumstances where a significant traffic safety, and/or of community concern exists.
• All other parking offences will continue to be enforced. This includes No Stopping and No Parking Offences. This is to ensure traffic and pedestrian safety.
• For any inquires relating to the above please contact parking@hamilton.ca or call 905-540-6000
Supporting our vulnerable residents

The City’s EOC activated a lead last week to ensure that we are supporting our most vulnerable residents. To date, that work focuses on:
• Supporting vulnerable residents identified and referred by Public Health to assist with food and basic needs
• Providing and coordinating emergency funding to extend services and supports at some local agencies to continue service until the end of April
• Collaboration with youth and other drop-in centres to expand their services as a location for hygiene and food
• Establishing an Isolation Centre to provide food and shelter to any individuals that currently are in the shelter system that test positive for COVID-19
• Exploring online supports for children and older adults to help during their stay-at-home period
• Looking at ways to help housing providers support their residents and review and change their processes to reduce contact during unit offers, unit viewing and lease signing processes

Additional Resources

• For regular City of Hamilton COVID-19 updates, please visit www.hamilton.ca/coronavirus and www.hamilton.ca/covidclosures
• Visit www.ontario.ca/coronavirus to learn more about how the province continues to protect Ontarians from COVID-19
• Public Health Services’ COVID-19 Hotline 905-974-9848 or phscovid19@hamilton.ca

Read More

HAMILTON, ON – In our continued effort to keep you informed we wanted to share this update to help with the concern’s customers may have regarding the move to a Saturday level of service, and what is being done at HSR to help stop the spread of the virus. All decisions are being made in consultation with the Union executive and City of Hamilton’s Public Health and Emergency Operations Centre teams to ensure there is a reliable and sustainable plan for service to continue over the coming weeks.

HSR is seeing a decrease in boardings and expect this trend to continue. The decision to move to a Saturday service level was made for us to redeploy operators and add articulated buses to other routes where there is a greater demand. We are continuing to adjust schedules and are adding supplemental service on selected routes, to help mitigate crowding and improve social distancing.

HSR has implemented several additional cleaning protocols and is practicing social distancing while maintaining service for our customers by blocking the seats immediately behind the operator; and until further notice, customers are being asked to board and exit buses from the rear doors only and to stay behind the yellow line. Only customers with personal mobility devices (PMD) will be permitted to enter and exit through the front door. We will not be collecting fares until further notice.

Updated schedules
Saturday service level schedules are being added to the website. Customers can continue to find real-time information regarding HSR services in all the ways they always have. For information please visit: www.hamilton.ca/hsr and the following:
o Bus Check 905-527-4441
o SMS Text
o Trip planner www.hamilton.ca/hsr
o Social Media @HSRNow

TransCab
TransCab will continue to operate on weekends; however, they have changed operations in all TransCab areas, carrying only 1 or 2 customers per TransCab vehicle, depending on vehicle size (sedan or minivan). This may result in additional wait times, depending on how many TransCab vehicles remain available.

DARTS
Effective today, DARTS will be restricting service to ‘Essential Trips’ only and have implemented a three-step screening process by their reservationists.
Essential Trips include:
• Going to work
• Going to the doctor or to other medical treatment
• Going to a lab for any medical testing
• Pick up prescribed medication
• Shop for groceries or any other necessities
• If the answer is no to all the above, they will not book the trip.
• If yes to any of the above, the reservationist will proceed to the following steps to determine if the trip can be booked.

Lost and Found
HSR Lost Items is closed to the public effective end of day March 20, 2020.

If you have lost something on the HSR, we’ll keep it safely stored as per our usual processes. If you have lost something critical, please call us between 8:30am and 4:30pm at 905 546 2424 Ext. 1882.

If we have your item of significant value (i.e. Wallet, ID, cell phone) and you need it urgently, we will make arrangements for you to pick it up from our office at the Hamilton GO Centre, HSR Customer Service Office, 36 Hunter St. E. Do not come to the HSR Customer Service Office unless you have called us and confirmed that we have your item.

FARES
Beginning Thursday, March 19, and until at least April 5, the requirement to pay a fare is not required. While the HSR Customer Service Centre (36 Hunter St. E.) currently remains open, we request that customers wait until at least April 5 to purchase any HSR fare products, including tickets, passes, DARTS Books, Taxi Scrip, and renewals of Senior Annual Passes.

Senior Annual Pass holders do not need to renew their Passes even though their current Pass may expire March 31, 2020.

Customers should also refrain from purchasing April Month Passes from the HSR, our vendors, or through PRESTO until further notice.

Cleaning
HSR has several measures in place in addition to their daily standard cleaning protocol. The Entire feet a complete hard surface wipe down with sanitizing wipes as well as a full bus antimicrobial fogging treatment. There is a wipe down of all hard surfaces every other day with sanitizing wipes in addition to the regular cleaning.

Beginning Thursday March 19, certified technicians were onsite to begin applying the The AEGIS Microbe Shield treatment to all buses. The application of this product is done by multiple crews concentrating on one vehicle per application. In addition to a high concentration on the driver’s area the following high touch surfaces directly applied to include:
• Seat back cushions
• Seat bottom cushions
• Head rests
• Head rest hand grips (all surfaces)
• Window sills, window panels, yellow call strip / bell cord
• Arm rests (all surfaces)
• Stanchions (all surfaces)
• All grab bars (all surfaces)
• Box and cabinet surfaces and locks / handles

The goal is to have this completed by Sunday March 22, 2020. Each application and wipe down takes a full crew of 7 people per bus for a half hour, followed by a half hour dry time. Vehicles that have been treated will have a round green sticker on the rear-view mirror installed for quick identification. This can be seen from the outside of the vehicle.

• The AEGIS Microbe Shield, forms a durable chemical bond upon application and remains chemically attached to the surface on which it is applied. It functions by electrostatically and physically interrupting the bacterial or viral cell membrane and preventing its ability to survive on a protected surface.

• The AEGIS Microbe Shield destroys any organism with a cell membrane upon contact and will continue to do so until the physical surface has been removed through repeated wear.

• AEGIS provides a long-lasting defence to control the growth and survival of microbes on just about any surface. The modified surface will retain antimicrobial activity for an extended period of time, even after repeated cleanings.

Additional Resources
• For regular City of Hamilton COVID-19 updates, please visit www.hamilton.ca/coronavirus and www.hamilton.ca/covidclosures
• Visit www.ontario.ca/coronavirus to learn more about how the province continues to protect Ontarians from COVID-19
• Public Health Services’ COVID-19 Hotline 905-974-9848 or phscovid19@hamilton.ca

Read More

UPDATE: Due to the COVID-19 concerns, the City’s Annual Rain Barrel sale will now be held online only. Rain barrels will be available to order until Saturday, May 9th, 2020. At this time there will be no pick-up option and all orders will be delivery only. Deliveries will be completed between May 11th & May 25th. The rain barrels are being sold for $45 a barrel, plus a one time $15 delivery fee per location.

To place an order and for more information please follow the link: https://www.hamilton.ca/home-property-an…/…/rain-barrel-sale

Read More

HAMILTON, ON – The City of Hamilton is announcing some brief operational updates as it relates to the COVID-19 response in Hamilton.

City park recommendations
The City of Hamilton is strongly recommending that residents avoid the use of City park equipment. Residents are welcome to enjoy park greenspaces in small groups while observing social distancing practices, however, they should be aware that park equipment and play structures are not sanitized. The City strongly recommends against the use of City park equipment.

Community Recycling Centres Re-opening
The City will be re-opening its three Community Recycling Centres to accommodate residents who are taking this opportunity to do some spring cleaning. Also the transfer stations will re-open to commercial businesses. These facilities can operate while maintaining social distancing. Only credit/debit payments will be available at this time.

Parking
Parking enforcement for residential permits, time limits (12hr, 1hr etc.) have been relaxed until further notice to help those working from home or self-isolating. However if residents notice any vehicles blocking driveways or bike lanes, please report to 905-540-6000.

Hamilton Farmers’ Market
The Hamilton Farmers’ Market remains open at this time Tuesdays, Thursdays, Fridays and Saturdays with most vendors open for business, including take-out prepared food. Be sure to practice the 6 foot social distancing rule and use the sanitizer stations at the entrances to the facility.

Additional Resources
•For regular City of Hamilton COVID-19 updates, please visit www.hamilton.ca/coronavirus and www.hamilton.ca/covidclosures
•Visit www.ontario.ca/coronavirus to learn more about how the province continues to protect Ontarians from COVID-19
•Public Health Services’ COVID-19 Hotline 905-974-9848 or phscovid19@hamilton.ca

Read More

HAMILTON, ON – The City, in partnership with Hamilton’s three Chambers of Commerce, is forming an economic recovery working group and website to assist businesses throughout the COVID-19 pandemic and beyond.

As a first initiative of this new working group, the City of Hamilton and Chambers of Commerce have created a microsite to provide business resources and information, as well as ways to directly contact City and Chamber staff throughout the pandemic. Learn more by visiting http://www.hamiltonchamber.ca/covid19.

Read More

HAMILTON, ON – Following the announcement from the Provincial Chief Medical Officer of Health late Monday, the City of Hamilton will completely close all municipal facilities to the public beginning Tuesday, March 17, 2020 until at least April 6, 2020.

This closure includes all municipal service centres, public counters and City Hall.

Employees who are scheduled to work should report to work at their usual start time and will be given more information upon arrival to ensure business continuity. No employees will be laid-off at this time.

Read More

In consultation with Hamilton’s Medical Officer of Health, Dr. Elizabeth Richardson, to help slow the rate of COVID-19 infection in Hamilton and protect vulnerable populations including seniors and people with compromised immune systems, the City of Hamilton is expanding COVID-19 precautions today to include the closing of a number of municipal facilities. As of 12:01 a.m. on Sunday, March 15, 2020, the City of Hamilton will completely close the following facilities:

• Recreation Centres: (Ancaster Aquatic, Bennetto, Bernie Morelli, Brewster Pool, Central Memorial, Dalewood, Dundas Pool, Dundas Recreation, Hill Park, Huntington, Jimmy Thompson Pool, Pinky Lewis, Riverdale, Ryerson, Sir Allan McNab, Sir Wilfrid Laurier, Sir Winston Churchill, Stoney Creek, Valley Park, Westmount, Winona)

• Senior’s Centres: (Sackville, Flamborough, Ancaster Senior Achievement Centre)

• Senior’s Clubs: (Club 60, Dundas, Main Hess, Rosedale, Victoria Park, Warden Park, Winona)

• Ancaster Rotary Centre (Fitness Club at the Ancaster Rotary Centre currently remains open)

• Arenas: (Beverly, Bill Friday, Carlisle, Chedoke Arena, Coronation, Dundas, Eastwood, Glanbrook, Harry Howell, Inch Park, Morgan Firestone, Mountain Area, Mountain Arena Skating Centre, Olympic, Parkdale, Quad pad, Rosedale, Saltfleet, Spring Valley, Stoney Creek, Valley Park)

• Community Halls: (Beasley, Beverly Township, Binbrook, Carlisle, Fruitland Memorial, Kiwanis, Millgrove, Mount Hope, Mountsberg, Sealy Park, Sheffield, Valens, Waterdown Memorial, Woodburn Hall)

• Gage Park Tropical Greenhouse

• City-run museums: (Ancaster Old Town Hall, Battlefield House Museum, Dundurn National Historic Site, Fieldcote Museum, Hamilton Children’s Museum, Hamilton Military Museum, Steam and Technology Museum and Woodshed facility, and Whitehern House and Stables)

• Tourism Visitor Centre at the Lister Block

As of 12:01 a.m. on Tuesday, March 17, 2020, the City of Hamilton will completely close the following facilities:
• Child Care: (Red Hill Family Centre)

During these closures, the City will conduct deep cleaning and disinfecting activities at the closed facilities. As well, wherever possible, minor maintenance activities will be scheduled to minimize possible future down time at the closed locations.

Reimbursements for program cancellations will be processed as soon as possible. The tentative date for services to resume is April 6, 2020.

The following facilities will remain open at this time:
• City Hall at 71 Main St. W
• Ontario Works buildings
• Municipal Service Centres (Service Canada counters at the municipal service centres in Flamborough, Dundas and at Hamilton City Hall are closed)
• Mountain Transit Centre at 2200 Upper James St.
• Community Recycling Centres
• HSR service counter at the Hunter Go Station
• Municipal cemeteries
• Hamilton Water service counter at 330 Wentworth St. N
• Housing service counter at 350 King St. E
• Animal Services at 247 Dartnall Rd.
• Parking System Office at 80 Main St. W
• Municipal Licensing and By-law Services offices at 77 James St. N

In addition to these specific buildings, all City administrative office buildings remain open. Enhanced cleaning and disinfecting procedures are in place. Wherever possible, residents are encouraged to complete any service transactions online, during off-peak hours, or over the phone. Please note, residents attending City facilities in person may experience delays. The public is asked not to access City facilities if they are exhibiting flu-like symptoms.

The following services are not impacted:
• Emergency response by Hamilton Police, Hamilton Fire Department, and Hamilton Paramedic Services
• HSR service will continue to operate. The mass gathering recommendations announced yesterday by the provincial government does not include public transit
• Hamilton Water operations continue, including drinking water, wastewater collection and treatment, and stormwater management
• Garbage, recycling and organics collection continues
• Shelters, respites, and drop-in centres continue to operate with measures already established
• Road, sidewalk, and bikeway operations and maintenance, including snow removal, continues
• Hamilton Farmers’ Market continues to operate

The City will also be revoking any Special Event Advisory Team (SEAT) permits for gatherings of more than 250 people planned between now and April 6. The City will be working with the event organizers in the coming days to either cancel, postpone or modify their events.

Read More